Artisster is committed to ensuring the 100% satisfaction of our art collectors! Once you’ve receive an original artwork, we’ll give you 14 days to decide whether or not you’d like to keep the artwork or return it for a refund, provided that it is returned to the artist in its original condition and packaging. Please email firstname.lastname@example.org to inform us of the return.
Additional return information:
- Please repackage the artwork using the original packaging materials used by the artist.
- If you’ve already disposed of the original packaging, you’ll be responsible for purchasing
- packaging materials to send the artwork back safely to the artist.
- Arrange to send the packaged artwork directly back to the artist using a traceable shipping method.
- You are required to pay all fees including possible custom costs when returning artwork back to the artist.
- Once the piece safely reaches the artist, Artisster will immediately process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order.